“IPW contributes to securing a double-digit million-amount reduction in prices.”

Karin Skovhus, Quality Manager & Logistics/Q-manager, COOP Logistics

Coop Logistics

At Coop Logistics, one of Denmark’s largest distribution networks, we have quickly transitioned from being a logistics company to a food company with food safety as a cornerstone.

In order to maintain our delivery and service levels while minimizing costs, we chose IPW as a common operational tool across the entire logistics department. In the past, documentation was scattered across shared drives, local PCs, drawers, cabinets, post-it notes, or was passed on verbally. There was no defined structure in document construction or ongoing maintenance.

For us, the implementation of IPW has been an ongoing journey towards overview, entry control, and data analysis to the utmost degree, culturally speaking. In many systems, you must fit into boxes, but companies rarely do. Being able to define the system ourselves and build it from scratch is a strong feature of IPW. Another significant criterion was user-friendliness. We have 1,600 employees who need to be on this platform, so it needs to be easy and intuitive. It should also be affordable.

For us, the implementation of IPW has been an ongoing journey towards the highest level of overview, entry control, and data analysis. Many systems expect you to fit into predefined boxes, but companies rarely do. The fact that we can define the framework ourselves and build the system from the ground up is a significant strength of IPW. Another significant criterion was user-friendliness. With 1,600 employees needing access to this platform, it needs to be easy and intuitive. Affordability was also an important factor for us.


Huge Success with Registration in Fruit and Vegetable (FV) Control

The challenge is how to build a QMS that can accommodate so many departments and people. And how to sell the idea to the rest of the organization. In my experience, the key is identifying the right super users from diverse functions and backgrounds and using their feedback as a foundation. For instance, finding an employee who is initially hesitant but can be transformed into an ambassador contributes greatly to the “is-that-all” feeling.


Our first step was implementing entry control on fruits and vegetables which detects and halts deviating products. Here, a team of 10 employees spread across two warehouses now secure a double-digit million-amount reduction in costs through +40,000 electronic registrations annually. Setting up that part only required one workday with IPW, and we were up and running. Things generally move very swiftly with IPW. Whenever we reach out to their support team they respond within a few hours.

IPW as documentation platform for logistics

A structural tool to ensure that Coop complies with legislative requirements 24/7/365 (self-monitoring, organic, TnT Tobacco, etc.).

+40,000 registrations in FV control

Random sampling of at least 70-75% of all goods received, amounting to about 2,700 pallets of fruits and vegetables daily, equivalent to +65,000 registrations annually.

Efficient working processes

Clear task and responsibility distribution and data collection for PowerBI. All employees access information in one place.

“IPW’s great strength is that we have ownership and can build the system ourselves. And it’s very, very user-friendly – also administratively.”

Karin Skovhus, Quality Manager & Logistics/Q-manager

About Coop Logistics

Coop Logistics is part of the Coop Group. Coop has +1050 retail stores, owned partly by Coop and partly by independent cooperative societies, including Kvickly, SuperBrugsen, Dagli’Brugsen, and 365Discount. Coop Logistics employs approximately 1,600 staff, managing 2,500 suppliers through 5 warehouses and 1 HUB, +60,000 product numbers, and 2.8 million pallets annually. Coop Logistics also operates an affiliated bread factory, producing fresh bread for 365Discount and Dagli’Brugsen.


From crisis management to proactive food safety