ESG/Sustainability Is Now an Integrated Part of IPW!

Welcome to ESG Overview – the brand new ESG/Sustainability Module

This is something we have been looking forward to! Over the past few months, we have been busy building a brand new IPW module. An ESG/Sustainability module, which was built with one question in mind: How do we simplify navigating ESG goals and complying with compliance and reporting standards?

IPW Customers have helped us refine our ideas along the way to help us create the best possible format. And now, we’re ready to launch the brand-new IPW ESG Overview module into the world.

IPW ESG Overview is a resource optimizing management tool that merges ESG, sustainability, and quality management. It provides a complete overview of the implementation of sustainability-related requirements in the European CSR directive. An ultra-structured form solution that manages all standards, disclosure requirements, and progress in data points – all tied together to support the approach in your organization.

Put more simply: Efficiency, transparency, and risk management in one package!

Data-driven, Circular Quality Management

Gain full control by managing ESG initiatives and audits in one place. Consolidated, reliable data ensures timely progress on individual points, realizing improvement potentials, and reporting on key KPIs for sustainability efforts.

Transparency in Sustainable Business Behavior

Experience transparency in the implementation of ESG initiatives and reporting on ESG and development goals. Visibility creates a strong safety culture, builds trust among stakeholders, and demonstrates commitment to responsible business practices.

Effective Risk Management

Identify missing implementation of relevant data points and disclosure requirements. Processes are streamlined with consistent risk assessment and evaluation methods that follow ESG governance, making improvement actions and task management easily accessible to employees.

Eric Clausen from FREJA on ESG Overview

“IPW ESG Overview has meant everything to our sustainability work. Dealing with CSRD and ESG is a big assignment. There are countless tools out there to support you in your work, but with the IPW ESG module, we are able to work in the same system we use for quality management. So, all data is gathered in one place.

With 39 sustainability questions, 82 disclosure requirements, and more than 1100 possible data points, which are potentially relevant to us. The ESG module is a solid tool for conducting business analysis, navigating through all steps, and creating an overview, so we now have a concrete plan for sustainability goals to work from.

Another invaluable advantage is the ability to customize the solution specifically to our business while still meeting all requirements. I have no doubt that it eases our ESG workflows.”

Eric Clausen, Head of ESG & Quality, FREJA

Create ownership and success with a new management system

Digital Management System?

Here are seven crucial steps to
a successful user onboarding

You know how essential it is to translate strategic goals into specific behavior and daily practices. So, if you were asked to create ownership for a new management system – how would you approach it?

What activities would you let drive the onboarding process? How would you avoid hindering your system ambitions? And how would you analyze input and set a strong direction?

We asked Jonas Eilsø, UX designer at Junto Studio, about it. Every day, he helps businesses with challenges in user behavior and user-friendliness, and everything else that tends to be problematic. Here, he offers seven suggestions on how to juggle the onboarding process of a new management system:

What do you see as the biggest pitfall in IT projects, e.g., when implementing a new management system?

“It’s classic that management and those responsible for the system tend to have a narrow focus on time and resources. Once they have found their way with the actual system development and the technical part of the implementation, they quickly move on. There’s also a tendency to start with a complex setup rather than starting simple and taking the time to incorporate perspectives from employees. In my opinion, user-onboarding should be a fully prioritized business initiative. Remember, a system is only as good as its users.”

How do you communicate the implementation of the new system to employees?

“First and foremost, it’s crucial to make the onboarding process more than just information. View it as a developmental journey. The key is to activate the entire organization and create involvement in the project from the beginning. The daily user should be engaged and included positively, making the user an active participant rather than a hostage. This prepares users for change. Engagement, however, is first created when you convince them that the system makes their work easier, faster, or more enjoyable. Break down the system’s sales pitch into user segments so you can convey the value and benefits specifically to them.”

But how do you handle resistance from nay-saying colleagues?

“You have to realize that you can’t please everyone. If you try, you will fail. Instead, communicate that you are open to input and focus on finding common ground with potential opponents. Ask many questions and encourage engagement. It generally works best with a gradual introduction and implementation of the system, if possible. It should be a smooth process, where the employee isn’t bombarded with information.”

How can you use UX design as motivation for the system to be used?

“The design of the system’s user interface requires careful consideration. Think through all design elements. It should be easy and intuitive to navigate, and the overall workflow should make sense. Therefore, a good onboarding experience requires a clear understanding of the users’ daily life and needs. It also means you keep the user interface simple, removing all functionality and content that isn’t needed. All too often, I meet decision-makers who say they keep functionality because it might be used later, or “You don’t need this feature, but it’s standard in the system, so it’s there”. This creates complexity, and when introducing a behavior change – like a new system – all unnecessary complexity should be removed.”

How do you best enhance employees’ understanding of the system? Is the solution training, workshops, courses?

“My clear recommendation is: Create a well-planned user introduction process that includes introduction, training, and acclimatization. Ensure all stakeholders get hands-on familiarity with how key functions work. But don’t make it complex. Focus on what matters. Besides, employees quickly familiarizing themselves with the platform reduces the number of support requests. Users who understand how they work in the system need less support, thus reducing company support costs. Users’ enjoyment of the system also increases significantly.”

How do you collect and analyze data about user behavior to continuously optimize the system?

“I suggest setting up 5-7 behavioral goals for the system focusing on primary user journeys, which are monitored regularly. Make sure you can extract relevant behavioral data from the system. The risk is that you easily drown in data overload and lose oversight, so only look at the set goals.”

How do you ensure continuous optimization and work with the system?

“You should always ensure broad involvement and encourage users to contribute input. Show that idea exchange is valuable, and that feedback is taken seriously by continuously optimizing based on user input. In general, it’s essential to share and make both goals and knowledge visible to the entire company, keeping the system top of mind.”

User involvement and intuitive UX design are crucial for genuine onboarding – and for creating maximum business value.

JONAS EILSØ

Co-founder of Junto Studio

junstostudio.dk

Jonas designs, analyzes, and tests user behavior. Everything he does is rooted in his extensive knowledge of intuitive UX. He practices this, among other things, at Junto Studio – a digital design studio specializing in UI and UX design, user testing, user journey mapping, digital concept development, UX analysis, strategy, and conversion optimization.

New IPW Nordlys Design

Makes it even easier to work in IPW Polaris

Say hi to Nordlys – the new IPW Polaris!

The rollout of our new IPW Polaris design – also known as Nordlys – to all our customers has begun.

What does the fresh look entail?

With the new visual re-design, it is even easier to work in IPW Polaris – even for brand new IPW-users.

Everything is still the same at the backend in IPW Metazo. Functions, structure, and workflow are unchanged. Also, there are many similarities to the user interface you are used to.

However, with Nordlys the visual appearance has been thoroughly refreshed:

Beautiful layout with easily read documents, space for more graphics, and recognizability from other user interface designs.
Clarity and user-friendliness make it easy for the end user to find and understand information.
Document content adapts much better to all screen sizes and ensures the optimal experience on mobile devices.

Want more info about IPW Nordlys?

Visit our Q&A on the IPW support site here

What’s going on at IPW?

Well, a whole lot of exciting things…

IPW Update, March 2022

In this IPW Update, we’re going to tell you about intelligent multi approval in IPW, new team members, our new website, and our 20-year anniversary.

Here’s a feature to look forward to: Multi approval
(Soon to be released)

Today, you are only able to appoint one person as document approver of revision changes in your IPW system. With multi approval, you will be able to choose between four different approval flows:

One document approver – as you know it
One document approver – but with the option to choose between several approvers
All document approvers must give their consent if they are appointed as required approvers.
All document approvers must give their approval, but in a specific order.

Multi approval will be included in the IPW Standard Package ✔️

New team members at IPW

Martin Rosendahl
Key Account Manager

Martin will make IPW customers find new and improved work flows by looking two degrees to the right and 5 milimetres up: How can we challenge status quo?
How do we fully utilize available resources?

Martin’s toolbox consists of a deep business acumen combined with a ’Can Do’ attitude. He has broad experience within strategy, sales, deviation incidents, production, and procurement from different business areas, such as digital information boards, industrial machinery, and corporate telecommunications.

Nicklas Laursen
IPW Consultant

Nicklas is our newest IPW Consultancy team member. Nicklas will be working with everything from customer meetings and implementation support to business analysis and project management.

With a Master in IT Management coupled with just the right amount of curiosity, ambition, and drive, Nicklas is already well underway to be the perfect sparring partner for our customers.

Save the date: IPW 20-year anniversary

20 years have passed since IPW first opened its doors with the promise of “Making today better”. This definitely deserves a proper celebration, so we are throwing a backyard party, and we would love to see you there. So save the date: July 1st.
More info will follow soon 🙂